Legal notice

Vitality Nest ("we," "us," "our") respects your privacy and is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA).

What we collect

Contact details (name, email, phone number, delivery address) when you place an order or contact us
Payment information, processed securely through our payment provider (we do not store full card details)
Browsing data (such as pages visited or items viewed) to improve our website

How we use your information

To process and deliver your orders
To respond to enquiries and provide customer support
To send order updates and, if you've opted in, marketing communications
To improve our products, website, and service

Sharing your information

We do not sell your personal information. We may share it with trusted third parties strictly to fulfil orders — such as couriers (for delivery) and payment processors (for transactions).

Your rights

Under POPIA, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details in our Customer Care section.

Data security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though this may affect site functionality.