Terms of service

Welcome to Vitality Nest. These Terms and Conditions ("Terms") govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to these Terms.

1.1 About Us

Vitality Nest sells gym equipment and related fitness products to customers in South Africa and beyond. We are committed to providing quality products and reliable service.

1.2 Orders and Payment

All prices are listed in South African Rand (ZAR) and include applicable taxes unless stated otherwise.
We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability.
Payment must be received in full before an order is processed and shipped.

1.3 Shipping and Delivery

Delivery times are estimates and may vary due to courier delays, stock availability, or circumstances beyond our control.
Risk of loss or damage passes to the customer once the order is delivered to the provided address.
It is the customer's responsibility to ensure delivery details are accurate.

1.4 Returns and Refunds

We offer standard returns. See our full Returns Policy below for details on eligibility, timeframes, and the process.

1.5 Product Information

We make every effort to display product details, images, and specifications accurately. Slight variations between the product received and its online representation may occur.
Gym equipment should be used in accordance with the manufacturer's instructions. Vitality Nest is not liable for injury or damage resulting from improper use, assembly, or maintenance of equipment.

1.6 Limitation of Liability

To the maximum extent permitted by law, Vitality Nest shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.